Job Description
- Job Description:
- Design and oversee implementation of complex Dialogflow CX architectures
- Architect end-to-end integration patterns between CCAI and external systems
- Lead transition to Generative AI-driven workflows using Vertex AI
- Develop secure, scalable webhooks and middleware
- Optimize Speech-to-Text and Text-to-Speech configurations
- Implement Agent Assist modules for real-time suggestions
- Analyze conversation logs and establish CI/CD pipelines
- Mentor junior AI developers and provide technical coaching
- Requirements:
- 8+ years in Software Engineering or Cloud Architecture
- 3-5 years focused on Google CCAI
- Deep expertise in Google Cloud AI stack
- Proficiency in Python, Node.js, or Java
- Strong understanding of conversational design
- Experience with REST APIs, gRPC, Webhooks, OAuth, JWT
- Google Cloud Professional Machine Learning Engineer preferred
- Google Cloud Professional Cloud Architect preferred
- Benefits:
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
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