Job Description
Description:
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Provide full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Identify additional needs customers may have and help them to upgrade products or services
Requirements:
Current Health insurance license in your state of residence
High speed internet (>15 mbps)
Minimum six (6) months sales experience
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
Strong customer service orientation
High school diploma or equivalent
Computer experience
Benefits:
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
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