Job Description
Position Summary We are seeking a reliable and professional work from home dispatcher to coordinate non-emergency medical transportation services. This individual will be responsible for scheduling and dispatching drivers, managing patient and corporate client communications, and ensuring a smooth and timely transportation process Key Responsibilities • Coordinate and schedule non emergency medical transportation for patients • Serve as the primary point of contact for patients and corporate clients • Monitor and communicate with drivers to ensure on time pickups and drop offs • Handle incoming calls, emails, and messages in a professional and timely manner • Update and maintain transportation logs and records using dispatch software • Resolve scheduling conflicts or issues as they arise • Communicate changes or delays to clients and drivers promptly • Maintain a high level of customer service and empathy, especially with patients Requirements • Proven experience as a dispatcher or in customer service role, preferably in a medical or transportation setting • Excellent communication and organizational skills • Ability to multitask and remain calm under pressure • Tech savvy with knowledge of dispatch software and standard office applications • Strong problem solving skills • Must have a quiet home office setup with a reliable internet connection • High school diploma or equivalent; additional training in medical or transportation services is a plus Work Schedule • Remote, work from home position • Full time or Part Time hours available based on clients need Compensation • Competitive hourly rate based on experience • Opportunities for performance based outcomes To Apply Please submit you resume and brief cover letter outlining you qualifications and experience to this Email : with Subject Heading: Work From Home Dispatcher Resume: | [YOUR NAME] Job Types: Full-time, Part-time Pay: $18.00 - $45.00 per hour Expected hours: 40 – 80 per week Benefits: • Flexible schedule • Paid time off Work Location: Remote Apply tot his job