Job Description
- JOB DESCRIPTIONJob DescriptionBenefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Paid time off This family owned home Health Agency (est. 1996) is launching and expanding a Remote Patient Monitoring (RPM) program serving patients with chronic conditions such as hypertension, diabetes, and COPD.We are seeking a dependable, highly organized professional to lead and grow this program.This is a full-time, in-office role in San Antonio.The primary focus of this position is to build, manage, and scale our RPM program.During the initial ramp-up phase, you will also support select home health office operations.As RPM census grows, this role will transition into a fully dedicated RPM leadership position.Position OverviewYou will be responsible for the day-to-day operations of our Remote Patient Monitoring service line ensuring compliance, patient engagement, physician coordination, and program growth.This role requires strong organization, follow-through, and confidence communicating with both patients and physicians.Primary Responsibilities Remote Patient Monitoring
- Enroll patients and physicians into the RPM program
- Educate patients and families on device usage
- Coordinate device delivery and installation
- Monitor daily vitals within RPM platform
- Document outreach and escalate abnormal readings per protocol
- Manage Medicaid and MCO prior authorizations and renewals
- Perform monthly eligibility checks
- Track device inventory (deliveries, returns, replacements)
- Generate audit-ready reports for compliance
- Serve as primary point of contact for participating physicians
- Help scale program toward 300400+ active patients Secondary Responsibilities (Initial Ramp-Up Phase)
- Assist with intake and referral coordination
- Review consents and physician orders
- Support documentation review and audit readiness
- Follow up with physician offices for signed orders
- Assist DON and administrative team as needed As RPM census increases, this role will transition to focus primarily on telehealth operations.Qualifications
- Active Texas LVN license preferred (strong healthcare operations candidates considered)
- 2+ years experience in home health, primary care, care coordination, or telehealth
- Experience with Medicaid/MCO authorizations strongly preferred
- Strong EMR experience required (Axxess, WellSky, KanTime, or similar)
- Highly organized and detail-oriented
- Comfortable managing multiple tasks and deadlines
- Excellent communication skills with physicians and patients
- Bilingual English/Spanish strongly preferred
- Must be based in San Antonio Compensation$30$33 per hour depending on experienceFull-time, in-officeBenefits and growth opportunities availableWhy Join Us
- Lead and grow a new service line within an established agency
- Long-term leadership opportunity as program scales
- Stable, family-owned company serving San Antonio since 1996
- Structured training and support
- Opportunity to help shape a growing telehealth initiative
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