Technical Writer, Internal Engineering

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

About the position

Improve and create documentation for Stripe internal tools, shaping everything from the information architecture to the line-level clarity
Function autonomously in a dynamic work environment, grappling with ambiguous problems
Ensure documentation meets the needs of the full range of Stripe engineer personas
Provide guidance and develop self-serve resources to enable engineers to become stronger and more confident writers
Consolidate documentation from multiple content sources into a cohesive, discoverable user experience
Offer input on the product direction and channel user-feedback to the engineering team responsible for Stripe internal documentation platform
Push Stripe and the industry forward by dreaming up and implementing new ways to deliver, author, analyze, and interact with technical content.

3+ years of Technical Writing experience
6+ years of total technical experience (including Technical Writing)
Adept at communicating technical concepts clearly and precisely
A strong, demonstrated ability to deliver impact and concrete deliverables in a high-ambiguity environment
Experienced with information architecture for large sets of documentation
A user-first approach to understanding what's needed and the ability to deliver concrete, iterative deliverables
Skilled at pattern-matching with how engineers think and being curious about technical areas you haven't encountered before
Able to quickly iterate and improve
Proficient with HTML, Markdown, Git, and command-line tools
Comfortable with GitHub/Git and the general pull request process
A perpetual learner and teacher