Job Description
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves overseeing the design, delivery, and ongoing management of enterprise e-Learning programs.
Ensure that e-learning content, platforms, and operations run smoothly at scale.
Contribute to the future roadmap for how digital learning evolves across the employee lifecycle.
Optimize today’s experience while shaping tomorrow’s.
Broaden your impact by taking on additional development experiences across the Talent Delivery & Governance portfolio.
Work remotely in the continental U.S. with occasional business travel.
Individuals within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week.
Relocation assistance is available for this position.
Qualifications
Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree.
4 years of project and/or program management experience including experience defining a new program.
Proficient experience in Principles of Project, Program or Portfolio Management.
Proficient knowledge of program efforts management tools and methodologies.
Understanding of risk management policies and procedures.
Proficient experience in USAA’s change management methodology or similar industry change management methodology.
Requirements
Proven experience managing learning or development programs across multiple phases of the learning lifecycle.
Passion for designing learner-centric experiences that are scalable and measurable.
Proven experience leading efforts to streamline and standardize learning delivery.
Ability to design and implement program frameworks and operational processes that support high-quality repeatable learning experiences across business units.
Benefits
Comprehensive medical, dental and vision plans.
401(k) and pension plans.
Life insurance and parental benefits.
Adoption assistance.
Paid time off program with paid holidays plus 16 paid volunteer hours.
Various wellness programs.
Career path planning and continuing education assistance.
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