Job Description
Unlock a World of Exceptional Service and Fashion with TTEC
We're seeking a talented and fashion-forward Customer Service Representative to join our award-winning team, working remotely with an iconic global luxury retail brand. As a Luxury Retail Customer Experience Expert, you'll deliver white-glove service, leveraging your passion for high-end fashion and dedication to customer satisfaction. Enjoy a flexible, hybrid remote work arrangement, competitive salary, and opportunities for growth and development.
About the Role
- Provide personalized support to luxury retail customers via incoming communications
- Conduct research to resolve customer inquiries and issues with style and poise
- Offer product recommendations and close sales with finesse
Requirements
- 1+ year of customer service experience in a luxury retail or similar environment
- 1+ year of post-secondary education or 2+ years of equivalent work experience
- Proficiency in computer skills and high-speed internet (> 15 mbps)
- Experience with USB wired headsets and smartphones or tablets (iOS or Android)
- A passion for high-end fashion brands and exceptional customer service
What We Offer
- Competitive base wage starting at $16 per hour, plus performance bonus opportunities
- Comprehensive benefits package, including PTO, tuition reimbursement, and health and wellness incentives
- Supportive career development and professional growth opportunities
- Inclusive culture and community-minded organization with a global team of lifelong learners
Why TTEC?
We're a global leader in customer experience, combining humanity and technology to deliver exceptional service. With 40+ years of experience, we're committed to making customers happy and empowering our employees to succeed. Join our dynamic team and be part of a company that values diversity, inclusion, and authenticity.
Ready to Apply?
Don't hesitate to submit your application today! We value a great attitude and a willingness to learn. Apply Now
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