Job Description
- Job Description:
- Be the liaison between our Enterprise customers and our Cloud Engineers.
- Solution Architects onboard new customers to ensure that customers are able to install, manage and monitor poolside's platform.
- Work with customers to deliver a scalable poolside product by customizing the deployment scripts to fit specific customer infrastructure requirements.
- Use your expertise and customer knowledge to support the engineering team to design and implement performant, secure, and scalable solutions while building a standard poolside platform.
- Requirements:
- Collaborate with customers to adapt the cloud architecture to the customer reality while ensuring high availability, scalability, and security
- Create and maintain comprehensive documentation for architectures, configurations, procedures, and customer interactions
- Lead the troubleshooting and resolution of complex technical issues, providing timely and effective solutions
- Comfortable with distributed systems
- Data pipelines, distributed processing, fault tolerance, performance optimization
- Message queues, event-driven architectures, e.g. Kafka, Google pub/sub
- Clouds: managed services, storage. GCP, AWS, Azure
- Experience with developer experience tools
- Worked on CI/CD pipelines
- Worked with containerization in production environments
- Programming languages
- Experience in either Go, Ruby or Python (we're open to people from other languages) is a plus
- Other relevant tools/experience
- DevOps: Git, Docker, k8s, Terraform, baremetal
- Monitoring and alerting (Grafana, Prometheus, Datadog)
- Benefits:
- Fully remote work & flexible hours
- 37 days/year of vacation & holidays
- Health insurance allowance for you and dependents
- Company-provided equipment
- Wellbeing, always-be-learning and home office allowances
- Frequent team get togethers
- Great diverse & inclusive people-first culture
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