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Sales Support Officer – Remote

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

Administration

Manila ,
Philippines

Description



Position at FiltaGlobal Philippines Inc.


Location: Work From Home - Greater Metro Manila
Schedule: Monday to Friday, 6:00 AM – 3:00 PM PHT

About the Company
Our client is a specialized networking services firm dedicated to designing and building enterprise-grade infrastructure. As industry leaders in complex network deployments including Wi-Fi, LAN, and security solutions, they partner with global technology providers to deliver high-end consultancy and technical excellence.
The organization operates with a "one team" philosophy, valuing innovation, total ownership, and excellence in every delivery. Due to sustained global growth, they are expanding their Philippines-based team to provide critical support to their international operations.
Why You’ll Love Working With Us
  • HMO healthcare for you and your 1 dependent (with COVID insurance).
  • 20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularization).
  • 13th-month bonus and Government-mandated benefits.
  • Equipment will be provided + internet allowance.
  • Access to work in one of our Manila-based offices.
  • Member Wellness Program + Regularization drink.
  • Paid birthday leave + birthday cake.
  • Welcome gift packs + Work anniversary gifts.
  • Year-End Party + Christmas hamper.
What You’ll Be Doing
Reporting to a Philippines-based Administration and Sales Support Manager, you will be a vital part of the sales operations team, ensuring the seamless delivery of service solutions to end clients.
Your responsibilities will include:
  • Execute Financial Documentation: Prepare accurate quotes and statements of work (SOW) while processing purchase orders and invoices.
  • Streamline Communications: Liaise with distributors and suppliers to meet customer requirements and provide timely product information and ETAs.
  • Data Management: Maintain and update sales databases and CRM records to ensure 100% accuracy and completeness.
  • Cross-Functional Coordination: Partner with internal departments like Project Management and Accounts to synchronize project planning, expenses, and goods receipts.
  • Performance Reporting: Generate and prepare sales reports and other documentation for the sales team and leadership.
What You’ll Bring
  • Professional Experience: Proven corporate background in sales support, sales operations, or administrative roles.
  • Industry Knowledge: Experience within technology services and a strong understanding of delivering IT service solutions like hardware, licensing, and managed services.
  • Technical Proficiency: High level of computer and IT skills, specifically proficiency in Excel and working knowledge of MS Visio.
  • Software Expertise: Proficiency in CRM systems (such as Hubspot or Accelo) and hardware ordering platforms like Kaseya.
  • Communication Skills: Ability to communicate fluently in English (verbal and written) with a professional telephone manner for client liaison.
  • Core Competencies: Excellent attention to detail and the ability to conduct routine activities according to a strict schedule.
Bonus Points For:
  • Familiarity with Australian organizations and business culture.
  • Corporate experience specifically in the ICT or networking fields.
  • Basic accounting knowledge.
  • Prior experience coordinating with organizational resellers and distributors.
Ready to Apply?
We’re excited to meet you. Click Apply, upload your CV, and complete our brief questionnaire.
Want to fast-track your application? Connect with Gizelle on LinkedIn.
Important: This role is open to PH citizens only. Applications must be submitted in English.

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