Job Description
Job Highlights:
- Company: Workwarp
- Position: Remote Entry Level Customer Support
- Compensation: a competitive salary
- Start Date: Immediate openings available
- Location: Remote
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About the positionThe Remote Entry Level Customer Support position at TEKsystems involves responding to inquiries and requests from members in a structured contact center environment. The role focuses on providing information about the client's products and services while ensuring an optimal member experience through effective communication and transaction handling.
Responsibilities
 Respond to inquiries and requests from members and other individuals in a high-volume contact center.
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 Provide information regarding Client's products and services, demonstrating knowledge and active listening.
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 Perform transactions or related functions for various accounts including savings, checking, consumer loans, and credit cards.
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 Advise members on other products and services that may fit their needs to enhance member interaction.
Requirements
 Strong communication skills and active listening abilities.
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 Ability to adapt to multiple systems and engagement methods.
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 Basic knowledge of financial products and services.
Nice-to-haves
 Experience in customer service or support roles.
Benefits
 Medical, dental & vision insurance
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 401(k) Retirement Plan with pre-tax and Roth options
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 Life Insurance (Voluntary Life & AD&D)
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 Short and long-term disability insurance
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 Health Spending Account (HSA)
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 Transportation benefits
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 Employee Assistance Program
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 Paid Time Off (PTO), Vacation or Sick Leave Apply Job!
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Join Our Team!
This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
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