Job Description
Note: The job is a remote job and is open to candidates in USA. TTEC is a company dedicated to enhancing customer experiences, and they are seeking a Bilingual Healthcare Customer Service Representative to work remotely. In this role, you will assist customers by answering their inquiries and resolving issues with empathy and efficiency. Responsibilities β’ Answer incoming communications from customers β’ Conduct research to provide answers for customers to resolve their issues Skills β’ Bilingual in English and Spanish β’ 6 months or more of customer services experience β’ Recognize, apply and explain your product or service knowledge β’ Computer experience β’ High speed internet connection (>25mbps) Education Requirements β’ High school diploma or equivalent Benefits β’ PTO β’ Tuition reimbursement β’ Health and wellness incentives Company Overview β’ TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions. It was founded in 1982, and is headquartered in Englewood, Colorado, USA, with a workforce of 10001+ employees. Its website is Apply tot his job