Job Description
Note: The job is a remote job and is open to candidates in USA. Radyant Inc. is seeking a ServiceNow Systems Administrator to support federal client engagements. This role involves maintaining and optimizing the ServiceNow platform in compliance with federal IT standards and security requirements, while providing hands-on support for ticket resolution and platform configuration. Responsibilities • Administer, configure, and maintain the ServiceNow platform in support of federal client environments. • Plan and execute system upgrades, patches, and migrations in compliance with change management and governance processes. • Triage, track, and resolve ServiceNow incidents and service requests in line with defined SLAs. • Perform light coding/scripting (Business Rules, Client Scripts, UI Policies, Workflows) to customize solutions within compliance standards. • Support audits, security assessments, and federal compliance activities (FISMA, NIST, FedRAMP, etc.). • Develop and maintain platform documentation, including standard operating procedures (SOPs), system configurations, and migration runbooks. • Collaborate with cross-functional consulting teams, program managers, and federal stakeholders to deliver system enhancements and solutions. • Ensure platform stability, security, and performance monitoring in accordance with government IT policies. Skills • Must be certified with Comptia Security+ • 2-3 years of experience administering ServiceNow in a federal consulting or government environment. (2 years of Dev experience and 1 year of ServiceNow Experience) • Active ServiceNow CSA & CAD Certification in addition to an ICAgile or Scrum Certification is required • Demonstrated experience performing ServiceNow system upgrades and migrations • Familiarity with ITIL processes and ITSM modules (Incident, Problem, Change, Request) • Proficiency in basic ServiceNow scripting and configurations • Strong analytical, problem-solving, and documentation skills • Ability to work effectively within a consulting team and client-facing environment • Must be able to obtain and maintain a public trust or security clearance (as required by the client) • Experience supporting ServiceNow ITOM, HRSD, or CSM modules • Knowledge of federal compliance frameworks (FISMA, NIST 800-53, FedRAMP) • Experience with integrations (REST, SOAP, APIs) in a secure environment Company Overview • Welcome to Jobs via Dice, the go-to destination for discovering the tech jobs you want. It was founded in undefined, and is headquartered in , with a workforce of 0-1 employees. Its website is Apply tot his job