Job Description
Note: The job is a remote job and is open to candidates in USA. SynapOne is seeking a Salesforce Admin/Developer to enhance and maintain their CRM systems, primarily using Salesforce. This role involves both administrative and development responsibilities to support efficient and scalable business operations.
- Responsibilities
- Serve as the primary developer for Salesforce and related CRM systems
- Collaborate with our Salesforce partner on user roles, profiles, permissions, page layouts, and data security
- Create and manage automation tools such as Flows, validation rules, and approval processes
- Perform development work, including Apex triggers, Visualforce pages, and AgentForce
- Support integrations between Salesforce and other enterprise platforms (NetSuite, Magento, DotDigital)
- Collaborate with stakeholders to gather business requirements and translate them into functional solutions
- Build and maintain dashboards and reports that support operational decision-making
- Develop and maintain documentation, training materials, and user support content
- Stay current with Salesforce releases and evaluate features for potential adoption
- Skills
- Salesforce Administrator II Certification required (experience with nonprofit cloud is a huge plus)
- 7+ years of experience developing in Salesforce environments
- Experience with advanced configuration (complex cross platform flows, security and compliance)
- Experience with Salesforce development (Apex, VisualForce, AgentForce. Familiarity with Data Cloud a plus)
- Familiarity with enterprise platform integrations and API-based connections
- Excellent problem-solving and troubleshooting skills
- Ability to balance technical, operational, and business priorities
- Strong communication and documentation skills
- Experience with Agile or hybrid project methodologies preferred
- Additional certifications (Platform Developer I, Platform App Builder, etc.) a plus
- Company Overview
- SynapOne develops software applications for analytics, agility, cloud, eDiscovery, IoT, big data and digital solutions. It was founded in 2011, and is headquartered in Mclean, Virginia, USA, with a workforce of 11-50 employees. Its website is https://synapteinsolutions.com/.
- Company H1B Sponsorship
- SynapOne has a track record of offering H1B sponsorships, with 11 in 2025, 5 in 2024, 7 in 2023, 10 in 2022, 8 in 2021, 19 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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