Job Description
Note: The job is a remote job and is open to candidates in USA. CyberCoders is a company that offers an intuitive web-based CRM for financial advisors. They are seeking a REMOTE Enterprise Software Support Specialist to lead complex onboarding and integrations, assist with product configurations, and troubleshoot technical issues for their enterprise customers.
- Responsibilities
- Lead complex onboarding and/or integrations
- Assist with product configurations with multiple stakeholders and teams
- Troubleshoot and resolve technical issues
- Conduct tailored trainings and webinars as needed
- Skills
- 4+ years experience in enterprise SaaS customer support/success
- Experience supporting large-scale enterprise software
- Strong understanding of enterprise infrastructure, APIs, cloud services, data migration, security, etc
- Experience working with software integrations between systems
- Benefits
- 401k
- Equity
- Vacation/PTO
- Medical
- Dental
- Vision
- Bonus
- 401k
- Company Overview
- CyberCoders is a recruiting firm locating job positions across all industries, including finance, education, engineering and healthcare. It was founded in 1999, and is headquartered in Irvine, California, USA, with a workforce of 201-500 employees. Its website is http://www.cybercoders.com.
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