Job Description
DTI has an immediate need for one of our public utility clients who is seeking a highly skilled and detail-oriented CCS Conversion Designer to support a long-term enterprise system transformation initiative. The ideal candidate will bring experience in data mapping, conversion logic design, and technical coordination related to CCS (Customer Care & Services) conversions. This is a hybrid role requiring onsite presence in San Antonio, TX from Tuesday through Thursday each week.
- Key Responsibilities:
- Design and document data conversion strategies for legacy system data migration into CCS.
- Develop detailed mapping logic and specifications based on system requirements and business rules.
- Collaborate with data analysts, developers, and business SMEs to ensure clean, accurate data transformation.
- Review and validate conversion requirements to ensure integrity and completeness of migrated data.
- Create technical documentation, including conversion rules, test plans, and validation scripts.
- Participate in conversion mock runs and go-live activities to ensure successful execution.
- Analyze and resolve data issues arising during testing or post-load validations.
- Contribute to conversion planning, scheduling, and resource coordination.
- Required Qualifications:
- 5+ years of experience in data conversion or system integration roles, ideally within public utilities or large enterprise systems.
- Strong understanding of CCS (Customer Care & Services) or other utility customer systems.
- Proficient in data mapping, transformation logic, and conversion testing practices.
- Experience working with SAP, Oracle Utilities, or other CIS platforms is a plus.
- Strong communication skills and ability to work cross-functionally in a fast-paced environment.
- Must be available to work onsite in San Antonio, TX three days per week (Tues–Thurs).
- Preferred Qualifications:
- Experience with SAP IS-U, Oracle CC&B, or similar platforms.
- Prior involvement in utility billing, metering, or customer service data conversion projects.
- Knowledge of SQL, ETL tools, or conversion accelerators.
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