Job Description
Note: The job is a remote job and is open to candidates in USA. Cushman & Wakefield is a leading global real estate services firm, and they are seeking a Lease Admin Sr. Manager to oversee a team responsible for Portfolio Administration. The role involves managing day-to-day activities, ensuring client needs are met, and providing leadership and development to staff. Responsibilities • Manage or provide account oversight for Portfolio Administration for dedicated account • Oversee associates and operations on a day-to-day basis ensuring work is completed and deadlines are met • Provide leadership to staff with the goal of maximizing technology resources and improving processes • Provide direction, coaching, and career development to assigned staff • Provide new team integration and recruiting support including the interviewing and onboarding process • Develop training and ensure all training and continuing education needs are met for each associate and manager • Create and maintain trust and strong relationships with team members, leadership, and clients • Ensure account needs are met while following the scope outlined in the client service agreements • Provide superior client service to internal and external clients • Recommend new approaches, policies, and procedures to drive continual improvements in efficiency of services performed • Continuously seek business expansion opportunities with existing clients and develop those opportunities • Outline or oversee the continuous updates to the process playbooks • Provide timely and accurate reporting to senior leadership and clients • Handle or oversee monthly rent and other critical reporting for clients and senior leadership • Provide regular feedback to leadership regarding issues, challenges, and areas for additional focus • Execute high profile projects that will require special attention and reporting as assigned by senior leadership • Collaborate with other divisions and Client entities including Transaction Management, Facilities Management, Construction/Design, legal, etc. as needed • Support and assist with department and companywide initiatives and ensure company standards are implemented, met, and maintained • Demonstrate initiative and reflect a sense of urgency in daily duties by meeting or improving upon deadlines • Stay up to date on the latest industry standards and trends Skills • Manage or provide account oversight for Portfolio Administration for dedicated account • Oversee associates and operations on a day-to-day basis ensuring work is completed and deadlines are met • Provide leadership to staff with the goal of maximizing technology resources and improving processes • Provide direction, coaching, and career development to assigned staff • Provide new team integration and recruiting support including the interviewing and onboarding process • Develop training and ensure all training and continuing education needs are met for each associate and manager • Create and maintain trust and strong relationships with team members, leadership, and clients • Ensure account needs are met while following the scope outlined in the client service agreements • Provide superior client service to internal and external clients • Recommend new approaches, policies, and procedures to drive continual improvements in efficiency of services performed • Continuously seek business expansion opportunities with existing clients and develop those opportunities • Outline or oversee the continuous updates to the process playbooks • Provide timely and accurate reporting to senior leadership and clients • Handle or oversee monthly rent and other critical reporting for clients and senior leadership • Provide regular feedback to leadership regarding issues, challenges, and areas for additional focus • Execute high profile projects that will require special attention and reporting as assigned by senior leadership • Collaborate with other divisions and Client entities including Transaction Management, Facilities Management, Construction/Design, legal, etc. as needed • Support and assist with department and companywide initiatives and ensure company standards are implemented, met, and maintained • Demonstrate initiative and reflect a sense of urgency in daily duties by meeting or improving upon deadlines • Stay up to date on the latest industry standards and trends Benefits • Health, vision, and dental insurance • Flexible spending accounts • Health savings accounts • Retirement savings plans • Life, and disability insurance programs • Paid and unpaid time away from work Company Overview • Cushman & Wakefield is a real estate services firm that offers retail investment, energy management, and property services. It was founded in 1917, and is headquartered in Chicago, Illinois, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship • Cushman & Wakefield has a track record of offering H1B sponsorships, with 3 in 2025, 6 in 2024, 2 in 2023, 6 in 2022, 1 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job