Job Description
Note: The job is a remote job and is open to candidates in USA. A.N. Deringer, Inc. is a company focused on connecting Learning & Development with Operations. The Learning and Development Specialist - Operations will facilitate onboarding and support for new Import Specialist hires, design training materials, and manage the internal Learning Management System to ensure effective training and transition into their roles.
- Responsibilities
- Develop training materials to support both routine and new training programs, while continuously improving the onboarding experience for new hires
- Create supplementary resources for Import 101
- Support our internal Learning Management System by assigning learning materials to new hires and tracking their progress
- Collaborate with internal stakeholders and connect with various experts regarding instruction and scheduling
- Work alongside the L&D Specialist to design comprehensive learning paths
- Provide guidance and mentorship to all newly hired Import Specialists
- Stay informed about operational regulations and processes
- Provide feedback based on outcomes of training, while ensuring the hiring manager is updated on progress
- Coordinate onboarding sessions, additional training with subject matter experts (SMEs), and individual meetings with both the manager and the new hire
- Evaluate training effectiveness by monitoring feedback surveys and analyzing performance and retention metrics to ensure all needs are addressed
- Create a series of interactive modules within the LMS that incorporate multimedia elements such as videos, quizzes, and case studies to accommodate various learning styles
- Schedule regular updates and revisions to the learning paths to align with industry trends and organizational goals
- Foster a culture of continuous learning by collaborating with the L&D Team and Engagement Specialist to promote the learning paths through internal communications and showcasing success stories from team members who have completed the training
- Skills
- A minimum of two years in a brokerage-related role, preferably at Deringer
- Proven record of helping to train/onboard new colleagues and understanding of the organization's structure regarding lines of business and ports
- A high school diploma is required
- Proficient in Microsoft Office and Adobe Suite
- Highly organized with exceptional writing skills
- Excellent listening comprehension and technical knowledge
- Utilizes feedback for improvement and works independently
- Manages time effectively, multitasks, and prioritizes tasks
- Open to new ideas and fosters team spirit
- Demonstrates persistence and graciously handles feedback
- Familiar with ActivePresenter, Brainier LMS, Articulate Suite, Canva, and principles of instructional design
- An understanding of adult learning principles is highly preferred
- Certifications/licenses and a demonstration of continuing education is preferred
- Benefits
- Comprehensive health, dental, and vision plans
- Many excellent voluntary health and wellness benefits
- Generous paid time off
- Paid holidays
- Flexibility in your work environment to assure a positive integration of work and life
- Company Overview
- Founded in 1919, Deringer offers over a century of logistics expertise, which is complemented by boutique customer service and a complete commitment to your satisfaction as a customer. It was founded in 1919, and is headquartered in Saint Albans, Hertford, GBR, with a workforce of 501-1000 employees. Its website is http://anderinger.com.
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