Job Description
OpenAI is seeking a strategic, analytical, and execution-oriented individual to join the Go-To-Market (GTM) Strategy & Operations team focused on Technical Success. This fully remote position plays a key role in shaping how OpenAI delivers value to customers through scalable success programs, operational rigor, and technical engagement strategies.
- Key Responsibilities:
- Drive the development and execution of GTM strategies that support technical customer success and engagement.
- Analyze user data, feedback, and usage trends to improve adoption and reduce churn.
- Create operational models and dashboards to measure performance and optimize outcomes.
- Partner with product and engineering teams to ensure customer feedback informs roadmap planning.
- Build scalable systems and processes that improve the efficiency of technical success delivery.
- Qualifications:
- 5+ years of experience in strategy, operations, consulting, or a related GTM function in a technology environment.
- Proven ability to work cross-functionally with technical and non-technical teams.
- Strong analytical skills with a data-driven mindset.
- Experience in SaaS, AI, or platform-based businesses preferred.
- Excellent written and verbal communication skills.
- Benefits:
- Competitive salary and generous equity compensation.
- Comprehensive health, dental, vision, and mental wellness benefits.
- 401(k) plan with company match.
- Remote-first work culture with flexibility and autonomy.
- Opportunity to work on cutting-edge AI technologies with world-class talent.
How to Apply:
Qualified candidates should prepare a resume and cover letter that demonstrate their alignment with OpenAI’s mission and the role’s requirements. OpenAI seeks individuals passionate about artificial intelligence, operational excellence, and ethical innovation.
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