Remote Data Entry Associate
Working remote, from home.
In this role you will be responsible for:
- Scrubbing, Researching/validating, Data entry and of provider contract records.
- Updating status in the customer systems.
- Researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading.
- Retrieves and enters data from computer/web-based systems, files and other documents.
- Analyzes information collected to identify potential problems and discrepancies.
- Ensuring accurate and timely completion of transactions to meet or exceed client SLA's (Service Level Agreements).
- Applying Healthcare and Insurance domain knowledge, theoretical concepts, etc. to undertake problem solving.
- Identifying and resolving both routine and non-routine problems or escalation to more proficient team members.
- Monitoring of e-mail box and sending responses to inquiries.
Required Skills for this role include:
- 1+ year(s) of experience in a role that required a focus on quality including attention to detail, accuracy, and accountability for your work.
- 1+ year(s) of experience in a professional/office related environment (i.e. office support, data entry, clerical, customer service) that required you to work regularly scheduled shifts.
- 1+ year(s) of experience using a computer with Windows applications that required you to use a keyboard, navigate multiple screens and computer systems, and learn new software tools.
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