Job Description
Join Our Dynamic Team and Thrive in a Remote Work Environment! We're seeking a highly skilled and motivated Call Center Representative to join our team at Esco Industries, located in Riverside, CA. As a remote team member, you'll enjoy a flexible and supportive work environment that fosters growth and success. We're offering a competitive salary and an attractive benefits package to attract a top-tier candidate for this role.
At Esco Industries, we value our employees and offer a range of benefits, including:
- Free early access to your pay through Homebase
- Sign-on bonus
- Medical Insurance
- Paid Training
- 401k
Responsibilities:
- Manage high volumes of inbound and outbound calls in a timely and professional manner
- Identify customers' needs, clarify information, research issues, and provide solutions and/or alternatives
- Build sustainable relationships with customers by taking the extra mile to ensure their satisfaction
- Maintain accurate records of all conversations in our call center database
- Meet personal and team qualitative and quantitative targets
Qualifications:
- Previous experience in a customer support role
- Excellent phone and verbal communication skills, along with active listening
- Familiarity with CRM systems and practices
- Customer-focused and adaptable to different personality types
- Ability to multi-task, set priorities, and manage time effectively
- High school degree required
We offer flexible scheduling with available shifts all days of the week, and a competitive hourly rate of $33.00 - $38.00. If you're a self-driven, motivated, and hard-working individual, we encourage you to apply for this exciting opportunity.
About Esco Industries Inc: We're a dynamic company seeking a trustworthy and skilled individual to join our team. By applying to this job, you agree to receive periodic text messages from our team and Homebase about your pending job application.
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Your Future Starts Here
Don't miss out on this exciting opportunity to join our team. Apply now and take the first step towards a rewarding and challenging career as a Remote Call Center Representative at Esco Industries!
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