Job Description
Join Element Fleet Management, the world's largest pure-play fleet manager, and become an integral part of our team as a Quality Control Specialist. We're seeking a highly skilled and detail-oriented professional to oversee transactional responsibilities, manage physical damage spend, and provide actionable insights to clients.
Key Responsibilities:
Oversee physical damage spend and handle transactional responsibilities to ensure seamless operations
Provide clients with transparent and timely updates on spending, ensuring they have a clear understanding of how and why money is spent
Deliver real-time insights on physical damage to client contacts, enabling data-driven decision-making
Attend client meetings and business reviews as a Subject Matter Expert (SME), providing expert guidance and support
Educate internal stakeholders on best practices in the Collision Repair industry, promoting a culture of excellence
A Day in the Life:
Analyze incoming estimates and photos to ensure safe, cost-effective, and brand-consistent repair plans
Make informed spending decisions and recommendations for clients on vehicle repairs and replacements
Conduct detailed analyses of repair estimates for various vehicle types, identifying opportunities for savings and optimization
Communicate complex repair details to clients, providing clarity and transparency throughout the process
Identify emerging trends, costs, and damage patterns, and deliver actionable insights to client contacts
Develop and implement best practices for handling exceptions, such as flood vehicles, contamination, and natural disasters
Serve as a trusted SME within the Repair team, providing expert guidance on cost and methodology of repairs
Ideal Candidate:
High school diploma or equivalent required; Associate's degree preferred
Minimum 3 years of experience in the automotive service industry, with collision industry experience highly valued
In-depth knowledge of vehicle anatomy, repair techniques, and state and federal regulations regarding collision repair
Physical Damage Appraiser license or equivalent experience; I-CAR certification a plus
What We Offer:
A dynamic culture of innovation, empowerment, and accountability
Comprehensive health and welfare benefits, paid time-off programs, and additional amenities
Opportunities for growth and professional development in a rapidly evolving industry
If you're a motivated and detail-oriented professional looking to make a meaningful impact in fleet management, we encourage you to apply for this exciting opportunity.
Apply Now
Apply Now