Product Support Specialist – 100% Remote (Contract)

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

Are you passionate about helping others and interested in building your career in technology? We are seeking a dedicated Product Support Specialist to join our client’s team for a fully remote contract assignment. If you have customer service experience and are eager to expand your software support skills, we want to hear from you!

Contract Dates: February 16, 2026 – April 16, 2026
Schedule: 40 hours per week; various shift options available to accommodate your needs
Location: 100% Remote – work from anywhere within the United States
Compensation: $18 per hour, W2
Equipment: All necessary equipment provided

Deliver high-quality support for software products via phone and chat
Troubleshoot user issues and provide clear, professional guidance to resolve customer inquiries
Maintain accurate records of customer interactions within internal systems
Collaborate with team members to escalate and resolve complex issues as needed

Minimum of 1 year experience in a technical customer service role (call center, helpdesk, retail, hospitality, etc.)
Strong verbal and written communication skills
Tech-savvy with an eagerness to learn new software platforms
High attention to detail and a commitment to delivering excellent customer experiences

Flexible shift options for work-life balance
Gain valuable experience supporting in-demand software platforms
Start or continue your technical support career with a respected industry leader
All equipment provided – just bring your positive attitude and commitment to customers!

If you are interested, apply today!

Apply today to be considered for this exciting remote opportunity!!

At least 1 year of experience in a technical customer service or help desk role.
Proficiency in basic troubleshooting of Microsoft Windows 10 and other Windows operating systems.
Familiarity with service desk ticketing systems.
Strong verbal and written communication skills.
Ability to work independently and collaboratively in a team environment.
Attention to detail and excellent organizational skills.
Willingness to learn and adapt to new software platforms.
Customer-focused mindset with a commitment to providing high-quality support.

Compensation
Based on experience

About Us
Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Apply Now