Job Description
About the position
- Responsibilities
- Actively participate in internal and external audits as well as model validation efforts
- Own and manage cash accounts & relationships ensuring effectiveness and efficiency
- Serve as an SME for ING's banking relationships, with a deep technical understanding of 'how the process works', including data segmentation and data flows
- Collaborate closely with the Compliance & Regulatory Departments of ING Americas and ING Group to translate policy requirements into concrete control requirements
- Design and implement clear processes and instructions to ensure adherence to relevant internal & external policies
- Oversee the end-to-end process from data delivery to transaction settlements and investigations, ensuring quality and performance
- Work in close collaboration with ING Hubs in remote locations, Head Office in Amsterdam, Compliance and Regulatory teams, ING Group Tech, and Front Office/ Global Treasury teams
- Requirements
- Bachelor's Degree or equivalent
- 10+ years' experience with banking operations, regulations and industry best practices
- Prior experience with cash account management and supervision, including a demonstrated track record of successful collaboration with US regulators
- Competency with Microsoft Office Suite; advanced skills are beneficial
- FINRA/SEC licensing (e.g. Series 99) is desirable
- Entrepreneurial mindset: you excel in building new teams and supporting new products
- Sound experience in building and executing strategic roadmaps
- Tech savvy, where you anticipate and leverage innovations in digital and technical applications that make ING more effective in its fulfillment of compliance obligations
- Able to act with a sense of urgency while maintaining composure and professionalism
- Confidence to interface with senior stakeholders, both external and internal
- Flexibility to work collaboratively and independently depending on the situation
- Ability to manage and motivate staff; maneuver easily through complex policies, processes and people-related organizational dynamics across ING
- Ability to coordinate projects and initiatives with limited supervision
- Benefits
- Hybrid work model allowing for in-office / work from home flexibility
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