Optum NJ Care Coordinator Social Worker

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

About the position

Assist with development and maintain social service programs, drafting supporting policies, procedures, and guidelines for the program
Telephonically assess patient psychosocial status
Communicates with physicians to report patient progress, needs, concerns, and potential and actual problems
Works closely with all members of the healthcare team in development of the plan of treatment based on psychosocial assessment and accepted social work interventions
Provide social work services including short-term counseling, community resource planning, and crisis intervention
Acts as a resource person for other members of the healthcare team
Develops and maintains through knowledge of referral resources throughout the service area
Report to APNNJ Case Management Nurse variances in patient's condition, medications, or treatment
Telephonically monitor patient on a regular basis regarding psychosocial needs, education, and compliance with treatment plan
Maintains up to date knowledge of Medicare, Medicaid, and other third-party reimbursement sources
Provides positive customer relations in dealing with patients, families, physicians, team members, hospital departments, referral resources, service agencies and others
Refer to health education and other service departments as necessary
Complete all required documentation in a timely manner according to department policy
Refer patient to outside community resources, classes, education, etc. as appropriate
Case closure as appropriate
Collect data necessary for APNNJ Case Management reports/studies
Attend APNNJ Case Management meetings and training as appropriate
Other duties as needed

Graduate of an accredited Master's degree Social Work program
Unrestricted current Social Worker license in state of New Jersey
3+ years of solid clinical background with broad range of experience in health care delivery setting (hospital, clinic, physician's office)
2+ years of experience with health plan care coordination
Experience with Electronic Health Records
Excellent interpersonal and communication skills (both written and oral)
Proficient in Microsoft Office Suite, Adobe Products
Solid critical thinking and decision-making skills
Ability to travel to home office as necessary for training, meetings, or as requested by Supervisor/Manager
Ability to work with a multi-disciplinary team