Job Description
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Role Description
The MI & Data Insights Lead is responsible for understanding and maintaining a reporting solution to meet the needs of the Assessment as a service Capability, which will serve multiple clients.
Build, maintain and publish appropriate and to-the-point dashboards
Ensure that reporting processes are documented
Collation of Inputs from multiple teams across all areas of the business
Review processes for obtaining data and ensure robustness and efficiency
Manage both internal and external resources, timelines, and milestones across a vertical set of industries
Advanced SQL skills to write and amend SQL scripts with stored procedures
Advise on and implement advanced and predictive analytics to enhance service provision
SSRS and SSIS knowledge to understand and support the solution
Qualifications
Expert understanding of SQL, Power Query, Power BI & Power Automate
Ability to reverse engineer reports and solutions
Experience with the Salesforce Service Cloud platform and its data structure
Familiarity with Salesforce reporting suite and experience building and utilizing Salesforce reports
Benefits
A competitive basic salary
23 days’ holiday (rising to 27) with the opportunity to buy extra leave
The opportunity to take a paid day out of the office, volunteering for charity partners or a cause of your choice
Auto-enrolment to company pension, life assurance, a cycle2work scheme
15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks
Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
Access to Employee Network Groups, representing every strand of diversity
Flexible or remote working options available
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