Member Executive

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

Job Details:

Job Title: Member Services Representative

Location: Remote (Must live in Oklahoma)

Duration: 6+ Months

Pay Range for role: $16.00 - $18.00per hr.

Schedule: Monday through Friday 8:30am to 5pm CST

The Coordinator III will work directly with other coordinators to ensure quality of work delivered, performance/productivity benchmarks are met, and all compliance related issues are properly addressed, trained and coached on a consistent basis.
The Enrollment Coordinators play a critical role in working with our new member clients to determine eligibility and perform various enrollment activities.
Enrollment Coordinators interface with both individual plan members and employer group and requires a strong focus around accurate and timely customer support to ensure client enrollment and retention.
The Enrollment Coordinator III reports directly to the Enrollment Supervisor, also functioning as SME (Subject Matter Expert) in the functions, processes, and eligibility procedures as they relate to Medicare Part D enrollment and CMS (Center for Medicare/Medicaid Services) Standards.

Administrative Support: Manage calendars and day-to-day administrative needs for the VP and Sr. Director within the Merchandising Team. Schedule and plan meetings, manage budgets, arrange travel, and prepare materials as necessary.
Business Reporting and Analytics: Run Daily sales, seasonal reporting, weekly vendor reporting and analyze market data to assist in decision making. Conduct special projects and perform analysis to support strategic priorities.
Communication Development: Communicate effectively, both verbally and on paper, to Merchandising and Cross-Functional teams throughout the organization. Work closely with outside partners. Assist with communication on overall performance, sales, sell thru and ad planning. Support the development of presentations for mid-level and senior executives.

At least 3 years of overall related experience of Center for Medicare/Medicaid Services (CMS) guidelines for Medicare Part D enrollment processes or previous work experience in regulatory environment
Comfortable in both team player and team lead roles Dependable/Responsible/Accountable
Excellent spoken and written communication skills
Capable of managing through transition, while fostering a positive team environment
Confident in decision making ability within strict timelines
Exceptional prioritization and organizational skills
Acts with integrity and uses sound judgment in dealing with confidential information