Medical Virtual Assistant – Insurance & Authorizations Focus

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

    Job Description:
  • Verify insurance eligibility for new patients at the time of intake and prior to initial evaluation
  • Complete ongoing and monthly insurance re-verifications as needed based on payer or plan requirements
  • Prepare and provide Good Faith Estimates when required, ensuring accuracy and compliance
  • Obtain and track prior authorizations across multiple therapy disciplines
  • Monitor visit limits and proactively flag when authorizations are needed
  • Verify and document deductibles, copays, and coverage details
  • Communicate insurance information clearly to internal teams and families
  • Ensure all insurance calls are documented with reference numbers
  • Obtain and maintain accurate fee schedules
  • Update patient records and insurance details in the EMR
  • Perform consistent, accurate data entry and documentation
  • Support credentialing-related tasks as needed
  • Maintain organized records for easy reference and audit readiness
  • Provide occasional phone support for patient or family inquiries
  • Communicate via email and text as appropriate, ensuring clarity and professionalism
  • Participate in 2–3 team meetings per week to support training and alignment
    Requirements:
  • Strong experience with insurance verifications and prior authorizations
  • Exceptional attention to detail and documentation accuracy
  • Highly organized with a focus on efficiency and follow-through
  • Comfortable managing high-volume, multi-discipline insurance workflows
  • Able to work independently with minimal oversight
  • Clear written communication skills and comfort documenting everything
  • Reliable internet connection and comfort working remotely
    Benefits:
  • Competitive salary commensurate with experience
  • Opportunities for professional development and growth
  • Work in a dynamic and supportive team environment
  • Make a meaningful impact by helping to build and strengthen families and communities

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