Job Description
Optima Research Group is a Marketing Research Company. We conduct Telephone Surveys, Internet Surveys, and recruit for Focus Groups, In Depth Surveys and Product Tests
Marketing Research Interviewer/Recruiter...
Optima Research Group is hiring Telephone Interviewers and Recruiters for our Remote Marketing Research Call Center.
As a Remote Call Center Telephone Interviewer, you will conduct market research surveys and/or and recruit respondents to participate in longer surveys at a later date. This position requires extensive outbound phone calling; however, no selling is involved.
The ideal Remote Call Center Telephone Interviewer will possess excellent verbal communication skills, active listening abilities, accurate typing/dictation skills, strong attention to detail, be able to speak clearly and be able to work in a fast paced environment. You must be able to sit for long periods of time and remain focused at the job on hand.
- Requirements
- A minimum of 3-years of Marketing Research Telephone Interviewer experience is required
- Must have a reliable PC/Laptop with headset (headphones and microphone)
- Must have a reliable High Speed Internet connection.
- Must have a quiet area to work without interruptions.
- Must be able to read scripts word for word off of a computer, resulting in completed valid and successful market research surveys
- Type accurately using a keyboard, with the ability to take precise dictation.
- · Be coach-able and take direction from Supervisors and Project Managers
- · Sit at a desk for long periods of time; remain focused on the job at hand
Join our team as a Telephone Interviewer, where your skills will contribute significantly to our research efforts!
- Responsibilities
- Conduct telephone interviews with participants in English ensuring clear communication throughout the process.
- Collect and record research data accurately during calls.
- Utilize strong typing skills to input data promptly into the system.
- Maintain professionalism and proper phone etiquette while engaging with respondents.
- Collaborate with team members to enhance the research process and address any challenges that arise.
- Support market research initiatives by gathering insights and feedback from diverse populations.
Job Types: Contract, Temporary
Pay: $15.00 - $15.50 per hour
Expected hours: 20 – 35 per week
- Application Question(s):
- Do you have a reliable internet connection and a reliable laptop or PC?
- Do you have a quiet area to work during work hours?
- Are you able to adhere to a fixed work schedule that we would create together?
- Experience:
- Marketing Research Telephone Interviewer: 3 years (Required)
- Work from home: 2 years (Required)
- Shift availability:
- Day Shift (Preferred)
Work Location: Remote
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