Manager, Customer & Salesforce Domain

🌍 Remote, USA πŸ’Ή Full-time πŸ• Posted Recently

Job Description

About the position Our analysts transform data into meaningful insights that drive strategic decision making. They analyze trends, interpret data, and discover opportunities. Working cross-functionally, they craft narratives from the numbers - directly contributing to our success. Their work influences key business decisions and shape the direction of Comcast. Responsibilities β€’ Lead discussions with business leaders and stakeholders to understand data and analysis needs and develop technical requirements. β€’ Advise on the relevancy of data and identifies alternative data sources as needed to ensure analytics requested by business stakeholders can be completed. β€’ Oversee analyzation of large, complex data to determine actionable business insights using self-service analytics and reporting tools. β€’ Team queries disparate big data platforms such as Databricks, Teradata, SQL Server, Hadoop, and AWS. β€’ Team combines data as needed from disparate data sources to complete analysis. β€’ Lead identification of key business drivers and insights by conducting exploratory data analysis and hypothesis testing. β€’ Participate in large scale programs implementing new sales and marketing tools such as Salesforce.com. β€’ Oversee development of forecasting models to predict sales, demand and other key business metrics. β€’ Review analysis of the results of campaigns, offers or initiatives to measure their effectiveness and identify opportunities for improvement. β€’ Review and communicate findings clearly and concisely through narrative-driven presentations and effective data visualizations to Company executives and decisionmakers. β€’ Promote and evangelize a culture of excellence, data driven discussions, healthy skepticism, intellectual curiosity, knowledge sharing, and teamwork. β€’ Stay current with emerging trends in analytics, statistics, and machine learning and apply them to business challenges. β€’ Consistent exercise of independent judgment and discretion in matters of significance. β€’ Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Requirements β€’ Bachelor's Degree β€’ 5-7 Years of relevant work experience β€’ Experience with Salesforce Sales Cloud β€’ Proficiency in Structured Query Language (SQL) β€’ Strong communication skills β€’ Analytical skills Benefits β€’ Paid Time off β€’ Physical Wellbeing support programs β€’ Financial Wellbeing personalized support β€’ Emotional Wellbeing benefits β€’ Life Events + Family Support Apply tot his job

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