Make.com + Zapier Automation Expert (Meta Ads Insights, WhatsApp/Call Tracking, Daily Email Report) - Contract to Hire

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

Description

We run video ads for Dush (construction chemicals). We need a specialist to build, harden, and document a Make.com automation that pulls Meta (Facebook/Instagram) Ads insights daily, computes messaging-CTA clicks / conversations started and Call button clicks, adds platform / age–gender / device breakdowns, and emails a clean KPI report. Must be robust—no API/breakdown errors.

All communication, access sharing, files, and payments will remain on Upwork. Access to our ad account will be granted after hire.

Scope & Deliverables

Make.com scenario (single flow):

Insights (Ad Set, last 1 day): spend, reach, impressions, frequency, inline_link_clicks, unique_inline_link_clicks, ctr, cpc, thruplays (or video_thruplay_watched_actions), video_p25/p50/p75/p95/p100, video_avg_time_watched_actions, actions, cost_per_action_type.

Set Variables (3x) from actions[]:

– Messaging-CTA clicks (e.g., “Send Message”)

– Conversations started (on-ad messaging)

– Call button clicks

Use safe mappers (coalesce / select / map / sum) so empty arrays never break.

Breakdown calls (exclude actions and all video_*):

– Publisher Platform (FB vs IG)

– Age + Gender

– Impression Device (Placement if available)

Email → HTML report with totals + snapshots, scheduled 08:00 IST daily.

Error handling: fallback “No delivery yesterday” email; avoid invalid breakdown combinations; handle 0-bundle days.

(Optional) Logging: Append daily metrics to a Google Sheet and provide a simple Looker Studio view.

Documentation & Handover: 1-page config (IDs, fields, formulas, limits), scenario export, and a short screen recording uploaded to the Upwork workspace.

Support: 7 days bug-fix after go-live.

Acceptance Criteria (binary)

Email contains: Spend, Reach, Impr, Freq, CTR, CPC, ThruPlays, P50/P75/P95/P100, Avg Watch (s), Messaging-CTA Clicks, Conversations Started, Call Clicks (per ad set or campaign total—agree upfront).

Publisher Platform section shows Clicks/CTR/Reach for FB & IG.

Age/Gender and Device sections list top rows with values.

Scenario does not fail due to breakdown/empty-array issues.

Works whether Meta returns thruplays or video_thruplay_watched_actions.

Must-Have Skills

Make.com (mappers, aggregators, error routes, scheduling).

Meta Ads Insights API (field vs breakdown compatibility, actions array).

Zapier basics (future extensions).

Clean HTML email templating; concise documentation.

Nice to Have

Experience with messaging-CTA tracking, UTMs, call-tracking numbers.

Looker Studio / Sheets automation.

Access (after hire)

Business Manager read-insights permissions, relevant Campaign/Ad Set IDs, report recipient email, and a Sheet (if logging).

Timeline & Budget

Build + test: 2 days.

Fixed price—submit your bid

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