Job Description
- We're Concentrix, the intelligent transformation partner. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. As a M365 Cloud Solutions Consultant, you will play a crucial role in ensuring customer satisfaction, deployment, adoption, and support of O365 / Office Apps initiatives. This is a 100% work-from-home opportunity but some travel may be required.Requirements
- Expertise in O365 Office Apps including Outlook, Word, Excel, and PowerPoint, in a support or consulting role.
- Experience with Microsoft Office deployment and management with SCCM.
- Experience with Office deployment on macOS using AppStore or MDM.
- Support with Intune/MECM/SCCM Deployments and Modern Management of Applications.
- Advanced/expert level administration and troubleshooting of the O365 Suite.
- 5 years of experience in software support, secure infrastructure, IT consulting, or related fields.
- 5 years of experience working with enterprise customers in technical readiness, delivery support services, on-premises and remote technical support, solution development, account management, technical requirements gathering, and broad evangelism through events.
- Experience with Group Policy Management, Intune Policy Management, and Cloud Policy Management.
- Understanding of ITIL/Service Management, PROSCI, Six Sigma, or other project management methodologies.
- Risk analysis and remediation planning.
- BA/BS degree in Business, Information Technology, or equivalent work experience preferred. Benefits
- Medical, dental, and vision insurance
- Comprehensive employee assistance program
- 401(k) retirement plan
- Paid time off and holidays
- Paid learning days
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