Loan Processor / Broker Support

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

We're a growing mortgage broking team helping clients achieve their property goals. We're now seeking an experienced Loan Processor who thrives on problem-solving and has an eye for detail to join our team.

Systems used: Mercury CRM (Connective), ApplyOnline, Quickli, Excel

What you'll be doing:

  • Manage and organize loan documentation with precision
  • Process loan applications end-to-end through CRM and ApplyOnline
  • Research lender policies and prepare servicing calculation on Quickli and Excel
  • Prepare responses to lender requests for missing information
  • Coordinate with clients and banks for lodgements and approvals
  • Support the broker to ensure applications progress smoothly and efficiently

What you'll bring:

  • 2+ years proven experience as a loan processor or as a credit analyst
  • Familiarity with CRM systems and loan lodgement platforms
  • Experience in researching lender policies, and serviceability calculations
  • Strong attention to detail and exceptional organisational skills
  • Ability to work proactively and manage multiple applications simultaneously
  • A solutions-focused mindset – you actively look for ways to overcome obstacles
  • Natural curiosity and initiative – you take action without needing to be told

You'll excel in this role if you:

  • Have experience managing deals from pre-submission to settlement
  • Have the willingness to learn and take initiative
  • Enjoy finding creative solutions to keep deals moving
  • Take ownership of your work from start to finish

What we offer:

Fully remote role - open to candidates offshore

Clear career progression pathways into credit analyst or para broker roles

Collaborative and supportive team culture

Experience-based remuneration and performance linked bonus when we achieve our goals together

Ready to apply?

We're reviewing applications on a rolling basis and will reach out to strong candidates quickly.

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