Live Chat Support Agent in Sacramento, CA

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

Job title: Live Chat Support Agent in Sacramento, CA at Alliance Family Health Center Inc

Company: Alliance Family Health Center Inc

Job description: We are seeking a dynamic and customer-focused Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing exceptional customer service through our online chat platform. This role plays a key part in ensuring our customers receive timely and accurate assistance with their inquiries and concerns.Responsibilities:

Engage with customers via live chat to provide support and assistance

Resolve customer issues and inquiries in a timely and professional manner

Ensure customer satisfaction by delivering high-quality service

Collaborate with other team members to escalate complex issues as needed

Maintain accurate records of customer interactions and transactions

Qualifications:

Excellent communication skills, both written and verbal

Strong customer service orientation with a passion for helping others

Ability to multitask and prioritize in a fast-paced environment

Previous experience in a customer service role is preferred

Proficiency in typing and navigating online chat platforms

If you are a team player with a positive attitude and a willingness to go above and beyond for our customers, we want to hear from you! Apply now to join our dedicated team at Alliance Family Health Center Inc.

Expected salary: $25 - 27 per hour

Location: Sacramento, CA

Job date: Mon, 19 May 2025 22:11:25 GMT

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