Job Description
As the Learning & Development (L&D) Governance Specialist, you will ensure the effectiveness, compliance, and continuous improvement of all L&D initiatives across the organization. This impactful role establishes and maintains governance frameworks, Standard Operating Procedures (SOPs), and documentation to support consistent, high-quality L&D practices. You will partner closely with the Senior Manager, Managers, Curriculum Team, Trainers, and stakeholders to track program outcomes, uphold standards, and provide insights that drive data-informed decisions. Your contributions will help shape a culture of excellence and growth.
- Key Responsibilities:
- Lead the development, implementation, and maintenance of SOPs, policies, and documentation for L&D programs, ensuring consistency across all initiatives.
- Ensure all training programscomply withorganizational policies, regulatory requirements, and industry standards.
- Conduct audits and reviews of L&D programs tomaintainquality and compliance.
- Track and analyze learning outcomes, program effectiveness, learner engagement, and ROI.
- Produce regular reports and dashboards to share actionable insights.
- Use data toidentifygaps, trends, and opportunities for improvement in curriculum, delivery, and learner outcomes.
- Partner with L&D Managers to evaluate training effectiveness at 30, 60,90 days, 6 months, and1 yearpost-training.
- Recommend improvements, updates, or corrective actions based on data, feedback, and compliance reviews.
- Lead initiatives tooptimizeL&D processes, including updating SOPs, evaluation tools, and governance frameworks.
- Work cross-functionally with Program Managers, Curriculum Managers, Instructional Designers, Trainers, and Facilitators to ensure programs are effective and aligned to business needs.
- Communicate findings, trends, and recommendations to leadership and business stakeholders in a clear, actionable manner.
- All other dutiesassigned.
- Required Skills and Attributes:
- Leadership and strategic thinking
- Analytical and data-driven decision-making
- Collaboration and stakeholder engagement
- Adaptability and commitment to continuous improvement
- Qualifications:
- 3–5 years of experience in L&D, governance, measurement, program evaluation, or learning analytics.
- Strong analytical skills andproficiencywith Excel, Tableau, Power BI,orother reporting tools.
- Knowledge of adult learningtheory,and compliance standards.
- Experience increating andmaintainingSOPs, policies, and documentation for L&D programs.
- Excellent communication, project management, and stakeholder management skills.
- Physical Requirements:
- This position may require the ability to perform tasks that involve sitting, standing, walking, lifting 25+lbs, computerworkand other physical activities. Candidates should be able to meet these physical demands with or without reasonableaccommodation.
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