Job Description
- *Join the arenaflex Team: Where Customer Service Meets Excellence**
Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments and enjoy working with a fun, energetic team? Look no further! arenaflex is seeking a talented Lead Customer Service Representative to join our Auburn, AL location. As a key member of our team, you will be responsible for providing top-notch customer service, leading shifts, and contributing to the overall success of our store.
- *About arenaflex**
arenaflex is a leading retail company dedicated to providing exceptional customer experiences. With a strong commitment to community involvement and employee development, we offer a dynamic work environment that fosters growth, learning, and fun. Our team members are the backbone of our success, and we're excited to welcome a new Lead Customer Service Representative to our family.
- *Key Responsibilities:**
As a Lead Customer Service Representative, you will:
- Greet customers, run the register, and provide excellent customer care
- Lead shifts on a regular basis, gaining entry-level management experience
- Work around the store (inside and out) to maintain high standards for store appearance and provide fast and friendly service to customers
- Interact with many customers daily, building strong relationships and ensuring a positive shopping experience
- Collaborate with a fun, energetic team to accomplish daily tasks and goals
- Provide regular and predictable onsite attendance
- Participate in ongoing training and development to enhance skills and knowledge
- *What We Offer:**
- Competitive salary and benefits package, including medical, vision, dental, and life insurance
- Flexible schedules to accommodate your needs
- Weekly pay and opportunities for career advancement
- Large, stable employer with a strong commitment to employee development
- Fast career opportunities and a supportive team environment
- Paid comprehensive training and ongoing development programs
- 401K with a competitive company match and flexible spending/health savings accounts
- Tuition reimbursement and opportunities for professional growth
- *Physical Requirements:**
- Ability to stand and/or walk for up to 8 hours
- Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
- Occasionally lift and/or carry up to 60 pounds from ground to waist level
- Push/pull with arms up to a force of 20 pounds
- Bend at the waist with some twisting up to one hour a shift
- Grasp, reach, and manipulate objects with hands, requiring eye-hand coordination
- *Requirements:**
- High School Diploma or equivalent
- Retail and customer service experience, preferably in a fast-paced environment
- Entry-level management experience or sales associate/cashiering experience
- Strong communication and interpersonal skills
- Ability to work in a team environment and lead by example
- Motivation to advance in your career and willingness to learn and have fun!
- *Why Join arenaflex?**
- Opportunity to work with a fun, energetic team and contribute to the success of our store
- Competitive salary and benefits package
- Ongoing training and development programs to enhance skills and knowledge
- Career growth opportunities and a supportive team environment
- Flexible schedules and a stable employer with a strong commitment to employee development
- *How to Apply:**
If you're a customer service enthusiast with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Click the link below to review the application process and submit your application.
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- *Equal Opportunity Employer:**
arenaflex is an Equal Opportunity Employer and complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
- *E-Verify Program:**
arenaflex uses the federal E-Verify program to check work eligibility. Click below to review information about our company's use of the E-Verify program.
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