Job Description
This role is a stepping stone to great career achievements. We need a Medical Receptionist-remote $22.66/hour! This role is located at our Remote facility. This position requires a strong and diverse skillset in relevant areas to drive success. An attractive remuneration of a competitive salary is on offer for the successful candidate.
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Dec 6 to May 16th - contract onlyPay: $22.66/hourly, FT Hours...
Remote, TX
SUMMARY DESCRIPTION:
The Clerk III staff will work under the supervision of the Senior Director or department designee and serve
as a liaison between the medical record review team and provider office staff. Outreach calls are made to
provider offices to request medical records required for medical record abstractions by the medical record
review team. Records received are uploaded and stored in an internal provider outreach database for review
by the Clerk III to assigning to the medical review team.
Essential Functions:
Conduct provider outreach calls to request medical records. Enter key performance metrics into an internal
database including, but not limited to the number of calls made, medical records received and provider
contact information. In addition, retrieve charts from approved EMRรยs and portals. Upload incoming medical
records into the provider outreach database. Use correct naming conventions, save and manage files on a
shared medical record drive and other project documents as assigned.
JOB REQUIREMENTS:
รย High School Diploma or GED
รย 2 yearsรย experience making outbound and receiving inbound calls
รย Customer service skills
รย Data entry experience
รย Proficiency in PDF, Word and Excel
รย Excellent written and communication skills
Duties and Responsibilities:
รย Request medical record data via fax, email and USPS mail
รย Scan paper documents obtained from USPS mail or fax to the provider outreach database
รย Label documents as directed by the Senior Director/designee and place in appropriate measure file
รย Utilize various software applications to support HEDIS survey operations
รย Attend scheduled meetings with HEDIS Project Manager, and /or Quality Management Specialist/
designee to discuss project status, open issues and productivity
รย Maintain open and honest communication with management/designee regarding development or
assistance needed throughout project
รย Conduct follow-up calls to provider offices to follow-up on aged medical record request
รย Escalate work related challenges/issues to Senior Director or designee
รย Maintain compliance with PHI, HIPAA and patient confidentiality requirements
รย Other duties as assigned
Preferred Skills:
รย Medical Assistant certification
รย Medical terminology knowledge Apply Job!
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Ready to Apply?
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
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