Job Description
Join Nextech, a leading provider of specialty healthcare technology solutions, and be part of a dynamic team driven by our iCREATE values: Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. As an equal opportunity employer, we welcome applications from diverse candidates and offer a comprehensive range of benefits to support your career and well-being.
We are seeking an experienced Implementation Specialist to conduct implementation activities, including remote training calls, super user training, go-live support, and post-go-live optimization. As a key member of our team, you will be responsible for issue investigation, creative problem-solving, and training clients and internal staff as needed.
Job Summary:
- Conduct client training and preparation for Go Live events using Nextech's standard implementation methodology
- Complete practice assessments and workflow analysis guided by industry best practices
- Instruct clinical and non-clinical staff on the use of software applications
- Train staff in individual and group settings using a variety of teaching strategies
- Complete administrative tasks to keep stakeholders informed about assigned implementation projects
- Carry out additional responsibilities as assigned based on business needs
Requirements:
- 3+ years of experience in the Healthcare IT industry, specifically software implementation
- Ability to cultivate strong relationships and influence behavior
- Excellent verbal and written communication skills
- Excellent time management and organization skills
- Proven ability to solve problems creatively
Preferred Qualifications:
- Knowledge of or applicable experience in one of Nextech's main medical specialties
- Knowledge of medical clinic workflow
- Understanding of HIPAA and PHI
- Background in insurance billing
- Bachelor's degree in a related field
Total Rewards:
- 5 free mental health counseling sessions annually
- Flexible Time Off: take time off when you need it without worrying about available hours
- 10 paid holidays + 1 floating holiday
- Generous annual bonus opportunity
- iCREATE Employee Recognition Program
- Comprehensive insurance plans (medical, dental, vision)
- Wellness Program with discounts on medical premiums
- Health Savings Account and Flexible Spending Account
- Volunteer Time Off and 100% Company-Paid Parental leave
- 401(k) with Employer Match and 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
- Company-Sponsored 529 College Savings Plan and Corporate Discounts on Retail, Travel, and Entertainment
- Pet Insurance options
Working Environment/Physical Demands:
This is a remote position with occasional long-distance or air travel (up to 5%). You will work primarily on a laptop and computer monitor and/or on the phone, with periods of stress possible.
Expected salary: Competitive
Location: USA
Apply Now to join our team and take the first step towards a rewarding career with Nextech!
Apply Now