[Hiring] Seasonal Church Solutions Specialist @Lifeway Christian Resources

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Build and maintain positive relationships with church customers
Assist with summer camp registrations via phone, email, and chat
Educate customers on Lifeway's various camps, locations, and dates
Provide customers with pricing, scheduling, and other applicable camp preparation information
Promote and recommend additional resources, events, and services based on customer needs
Investigate, analyze, and resolve customer inquiries related to camps
Issue credits according to established guidelines
Follow up with customers regarding waiting lists, deposits, and balances due for camp
Stay up to date on changes to camps using provided resources
Demonstrate a servant's heart and a passion to serve others, Christ, and the Church

Live out Lifeway’s mission and values, showing deep commitment to Kingdom work
High school diploma or GED, required
1 year customer service experience, preferred
Actively attend an evangelical Christian church and serve/participate in church events or ministries, required
Past experience with Lifeway Camps, preferred
Intermediate computer skills, including ability to navigate product databases, data entry systems, internet search, and online support tools
Experience with chat support software, preferred
Clear and effective written and verbal communication skills
Strong multi-tasking and organization skills

Comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more.

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