Job Description
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
- This role involves analyzing, verifying, tracking, and recommending for project, product, and solution implementation and maintenance.
- Liaises between various agile teams and project teams.
- Recommends and delivers product and solution plans and training materials throughout implementation.
- Helps ensure smooth operations post-implementation.
- Analyzes, verifies, tracks, and recommends for development of implementation plans for system development and implementation of products and solutions.
- Serves as a liaison between business and technology teams.
- Participates in developing and delivering training programs for current and prospective users.
- Educates practice, site, and corporate management on project operations and procedures.
- Assists implementation team in configuring HIPAA rules based on system policies and legal requirements.
- Ensures processes are compliant with system policies, applicable laws, and contractual bargaining agreements.
- Performs solution audits; resolves discrepancies as required.
- Collaborates with implementation teams to resolve user issues.
- Consults with departments to provide customer support during and post-implementation.
- Conducts post-implementation satisfaction surveys; advises management of results and recommends actions.
- Troubleshoots issues and resolves concerns as well as recommends necessary fixes.
- Consults with newly acquired facilities and designs transition and implementation plans.
- Operates under general guidance; work assignments are varied and require interpretation and independent decisions on course of action.
- Performs related duties as required.
- Qualifications
- Bachelor's Degree required, or equivalent combination of education and related experience.
- Bachelor's degree in Computer Science, Business, or Engineering, preferred.
- Minimum of 3 years of relevant experience, required.
- Experience working in a dynamic, high-technology environment, preferred.
- Excellent communication, interpersonal & leadership skills, preferred.
- Requirements
- Proven ability to collect, interpret, and analyze complex datasets to identify trends, draw meaningful conclusions, and inform strategic decision-making.
- Advanced proficiency in Excel, including complex formulas, data manipulation, validation, and professional data presentation to support analytical tasks.
- Expertise in utilizing Excel PivotTables for summarizing, organizing, and extracting key insights from large volumes of data efficiently.
- Experience in developing interactive dashboards and reports using Power BI, including data modeling, visualization, and publishing for business intelligence.
- Proficiency in creating compelling and interactive data visualizations and dashboards with Tableau to uncover patterns and communicate insights effectively.
Company Description
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