Job Description
Position at a Glance:
- Compensation: a competitive salary
- Company: Workwarp
- Position: REMOTE Real Estate Virtual Assistant | Bookkeeping
- Start Date: Immediate openings available
- Location: Remote
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As Real Estate Virtual Assistant, you will play a pivotal role in ensuring smooth operation for management o9ice while ensuring satisfaction and retention of our existing tenants and prospects.Qualifications:
รย Strong written and verbal communication skills
รย Ability to analyze and resolve customer issues effectively and efficiently
รย At least 2 years of Virtual Assistant experience specific to Real Estate
รย Comfortable using various property management systems and other Google/Microsoft products
รย Must have Bookkeeping experience
รย Ability to prioritize tasks and manage time e:ectively to meet service-level agreements
รย Ability to adapt to changing processes and procedures in a dynamic work environment รย Knowledge of customer relationship management
รย Proficient in AppFolio and Quickbooks
Responsibilities:
รย Manage inbound calls and routing to appropriate parties (management, leasing agents, maintenance, including handling and coordinating all maintenance requests)
รย Handle ordering materials, coordination between the general contractor and outside subcontractors
รย Manage the web-based marketing sources and property photographs to generate leads.
รย Guide potential tenants through our current offerings to meet their needs & direct them to appropriate scheduling/application platforms.
รย Provide virtual support on scheduling showings and conveying pricing
รย Work to resolve tenant issues, troubleshoot problems, and escalate complex cases to higher levels of support as necessary
รย Maintain accurate and detailed records of tenant interactions, feedback, and resolutions in the management system
รย Start/Stop utility services as needed including handling all utility billing/payments online with LADWP and SOCAL GAS
รย Process invoices via management software
รย Draft various notices as needed
รย Act as a general administrative assistant to help manage tentants, vendors, and inhouse tasks
รย General office management (o:ice supply orders, etc) and ownership errands and administrative requests
รย Perform market rent research to ensure current pricing is in-line with market
รย Locate and research potential new acquisitions
รย Manage contact lists
รย Calendar and appointment management as needed
รย Prepare tasks and reminders for the team and follow up as needed
รย Perform monthly bank reconciliations on AppFolio and Quickbooks for all entities
รย Ability to reach out/source vendors for procurement, dealing with utility companies, etc.
Job Type: Full-time
Pay: $5.00 - $15.00 per hour
Expected hours: 35 per week
Schedule:
รย Monday to Friday
Application Question(s):
รย How many years of experience do you have as a Real Estate Virtual Assistant?
รย Did you or o do you also handle Bookkeeping? Please tell me more about it.
Work Location: Remote Apply Job!
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