Job Description
This is a fantastic, simple entry-level opportunity for a Customer Chat Specialist-wfh/remote! This role in Remote not only offers a great job but also a vibrant community. This position requires a strong and diverse skillset in relevant areas to drive success. We believe in rewarding talent. The total rewards package for this role includes a competitive salary.
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We are looking for an additional Customer Chat Specialist to support our growing customer base. If you have a strong work ethic, a do whatever it takes attitude, and can thrive in a family work environment this is the job for you! Apply today to begin your journey with an established, reputable, family-oriented company that values its employees opinions and contributions!Responsibilities...
 Answer inbound phone calls and respond to email inquiries
 Perform outbound calls with existing customers
 Create service tickets and schedule appointments accurately
 Review customer account information.
Qualifications
 Strong English verbal and written communication skills
 Attention to detail and accuracy a must
 Excellent email handling skills
 Strong customer service focus with the ability to empathize as well as prioritize customers' needs
 Must be able to multi-task
 Solid sales acumen
 Minimum typing skills of 30 words per minute
 Determination to succeed
 Personal accountability is a necessity
 Contact Center background preferred
 Bilingual (Spanish) is a plus Apply Job!
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We Encourage You to Apply!
Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
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