Job Description
This position is easy to learn and perfect for a first job. Community Manager, Part-time! Enjoy the freedom and flexibility of this Remote role. This position requires a strong and diverse skillset in relevant areas to drive success. You can expect a salary of a competitive salary for this role, plus comprehensive benefits.
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Community Managers are more than just freelance support - they're a crucial piece of our community management puzzle at 10Pearls/studio and work closely with our full time team to learn the ins and outs of social media and represent our clients. CMs are an extension of our clientรยs teams and serve as their eyes, ears, and voices on social media.Essential Job Functions
รย Respond to questions and comments across clientsรย branded social channels during established community management hours ensuring brand voice and a high level of responsiveness is maintained
รย Adhere to an escalation process to ensure issues and crisis matters are appropriately flagged to all necessary internal and external teams
รย Assist with scheduling and publishing content in real-time across client social channels in accordance with the client content calendar
รย Assist in sourcing influencers and brand advocates for potential partnerships for client campaigns
รย Help identify trends and community insights to be utilized in monthly reports and to inform future strategic and creative direction
Non-essential Job Functions
รย Directly manage clients' CM needs in the absence of the full time Social Media Manager
Requirements
รย Available for weekend, nights and holiday shifts, occasional weekday coverage as needed
รย Strong written communication skills
รย Interest in social media, with relevant social media experience of up to 2 years preferred.
รย Experience working with community management tools including Sprinklr, Sprout Social, Khoros (Spredfast), Social Studio, etc. is preferred
รย Service oriented mindset with a passion to bring brands to life on social media (relevant experience a plus)
Other Skills/Abilities
รย Detail-oriented
รย Problem-solver
รย Team player
รย Fast learner
รย Ability to work independently
รย Creative thinker
รย Quick thinker
รย Proficiency in Spanish is a plus
tE3Wlxip9y Apply Job!
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Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
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