Job Description
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Role Description
- Health Choice Network is seeking an Epic Certified Application Analyst – Resolute Professional Billing (PB) to serve as the primary support contact for Epic Professional Billing. This role supports revenue cycle operations, optimizes billing workflows, and ensures system functionality aligns with organizational business needs.
- Serve as the primary support contact for Epic Resolute Professional Billing end users
- Design, build, test, and optimize Professional Billing workflows
- Identify and resolve system issues impacting revenue cycle operations
- Act as liaison between operational leaders, billing teams, and IT
- Analyze and implement requested system changes
- Ensure workflows align with business operations and compliance requirements
- Analyze technical issues within Epic PB and related applications
- Document troubleshooting efforts and resolutions in ticketing systems
- Participate in weekly project meetings and status updates
- Maintain HIPAA compliance
- Provide end-user training and ongoing support
- Collaborate with Epic representatives and cross-functional teams
- Qualifications
- Active Epic Resolute Professional Billing (PB) Certification – Required
- 2+ years of Epic Professional Billing build and application support experience
- Strong knowledge of healthcare revenue cycle, billing workflows, and payer processes
- Experience with workflow analysis, system testing, and optimization
- Ability to translate technical information to non-technical stakeholders
- Strong communication and problem-solving skills
- Benefits
- 100% Remote Work
- 100% Employer-Paid Medical Insurance (one plan)
- $1,500 Annual HSA Contribution ($125/month)
- Generous PTO
- 403(b) Retirement Plan
- Professional Development Support
- Home Technology & Innovation Reimbursement Program
- Education Assistance Program
Company Description
Join Health Choice Network (HCN), a leader in South Florida’s healthcare industry for over 25 years. We are a mission-driven, family-oriented organization committed to improving community health through innovation, collaboration, and technology.
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