Job Description
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
- This role involves testing and implementing system and application software installations and upgrades, as well as assisting with planning and scheduling these installations.
- Maintains production change control schedule and participates in change management/control
- Performs workstation and server administration
- Assists with the design of backup and recovery procedures
- Maintains and monitors backup schedules
- Executes capacity monitoring processes
- Coordinates disk space planning and management
- Maintains growth statistics, space forecasts, tape libraries, and software and hardware inventories
- Monitors continuity with system software licensing and maintenance agreements
- Executes and monitors quality assurance processes
- Conducts routine hardware and software audits of workstations and servers
- Participates on on-call rotation
- Solves moderately complex application software problems and assists in resolving complex problems
- Performs root-cause analysis on moderately complex problems
- Defines, submits and works to completion problems and issues with vendors
- Designs moderately complex application support software
- Codes, tests, debugs, documents and maintains moderately complex application support software
- Makes moderately complex modifications to purchased applications
- Configures, installs and supports moderately complex clinical device integration solutions
- Creates tasks, work estimates and recommends resource assignments
- Monitors tasks and initiates corrective action to stay on schedule
- Communicates with project coordinators and clients regarding project status
- Evaluates moderately complex client requests
- Assembles and documents technical requirements of computer systems
- Assists in the evaluation of new and existing software products
- Works with vendor technical counterparts to resolve problems
- Qualifications
- Bachelor's Degree (or equivalent knowledge) in Computer Science or related field
- Typically requires 3 years of experience in application development and support
- Requirements
- Advanced knowledge of operating systems, databases, vendor-specific development languages or environments, and other system software
- Advanced knowledge of hardware and software as used in the clinical and/or business setting
- Demonstrated knowledge of the inter-relationships between application code and server operating systems and desktop operating systems
- Demonstrated negotiation and facilitation skills
- Strong organizational and analytical skills
- Strong problem and issue resolution skills
- Strong written and oral communication skills
- Ability to handle multiple tasks, set appropriate priorities and accomplish assignments in a thorough and timely manner
- Benefits
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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