Job Description
Hi,
My Name is Noel Austin am a Technical recruiter from ACI Infotech Solutions, I have an opportunity that aligns well with your expertise. Please find the job description below. If you're interested, could you send me your updated resume? Looking forward to hearing from you!
Genesys SME/Architect
Location: Remote
Duration: Long Term Contract
Job Description :
Design, develop, and deploy chatbots using the Genesys CloudEx platform to automate customer interactions across multiple channels
Integrate chatbots with backend systems, APIs, and third-party services to provide seamless end-to-end solutions
Desired Skills and Experience
Solid experience developing chatbots or virtual assistants using the Genesys CloudEx platform or similar technologies
Proficiency in programming languages such as JavaScript, Python, or Java, with experience in chatbot development frameworks
Strong understanding of NLP techniques, including intent recognition, entity extraction, and dialogue management
Experience integrating chatbots with backend systems, APIS and databases
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