Job Description
About the position
We are hiring a Fraud Controls & Automation Business Analyst to support control process improvement, documentation, and automation within a banking and fraud operations context. This position is a great opportunity for a rising professional with 3-5 years of experience ready to expand their skills in control design, risk process documentation, and automation (RPA, AI, etc.). You will support senior team members by helping evaluate control effectiveness, identify inefficiencies, perform data analysis, and document scalable, compliant processes.
- Responsibilities
- Assist in evaluating existing controls and identifying gaps
- Support development of process documentation and desktop procedures
- Help align control documentation with regulatory and audit readiness needs
- Contribute to identifying automation opportunities across fraud and operational workflows
- Draft basic requirements in collaboration with senior analysts and technology team
- Perform basic data analysis to support control optimization
- Help map end-to-end fraud or claims processes to identify improvement areas
- Work closely with senior analysts and cross-functional partners (risk, ops, IT)
- Contribute to scalable control improvement efforts across business units
- Requirements
- 3-5 years of experience in risk, audit, compliance, or control-focused business analysis
- Exposure to banking, fraud operations, or financial services
- Foundational understanding of internal controls, risk mitigation, or process documentation
- Familiarity with automation (RPA, AI, or related technologies) preferred
- Strong communication, documentation, and organizational skills
- Self-starter, eager to learn, able to operate in a fast-paced remote environment
- Benefits
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement plan
- Discretionary bonuses
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