Fractional Operations Manager (Startup / SME)

๐ŸŒ Remote, USA ๐Ÿ’น Full-time ๐Ÿ• Posted Recently

Job Description

About the Business: I run two small but growing businesses in Malaysia: 1. A hydroponic vegetable farm (daily operations, staff routines, production tracking) 2. A boutique property development project (light operations, admin, vendor coordination) Both businesses are operational but currently highly founder-dependent. Iโ€™m looking for someone to help turn day-to-day operations into clear, documented, repeatable systems. The Role (What You Will Actually Do) Your role is to help externalise operations from the founderโ€™s head into simple, usable systems that others can follow. You will: - Document existing workflows into clear SOPs - Create checklists, logs, trackers, and basic dashboards - Help stabilise daily and weekly operating routines - Define simple escalation rules (what to do when things go wrong) - Reduce reliance on the founder for recurring decisions - Organise information so tasks donโ€™t fall through the cracks Youโ€™ll be working directly with the founder, often starting with messy or incomplete information. Scope of Work (Very Clear) โœ… In Scope - SOP documentation (farm operations, admin, basic business ops) - Daily / weekly checklists - Logs and trackers (Google Sheets / Docs is fine) - Escalation rules and handover notes - File and information structure Founder handover: identifying tasks that no longer need founder involvement Ideal Background This role is a good fit if you have experience in: - Startup or SME operations - Operations management or coordination - Process documentation - Turning unstructured work into clear systems You should be: - Comfortable with ambiguity - Practical and execution-focused - Able to work independently - Clear and structured in writing (This role may suit experienced Operations Managers or ex-COO profiles who enjoy hands-on system building Apply tot his job

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