Job Description
At arenaflex, we're revolutionizing the gaming industry by pushing the boundaries of innovation and entertainment. As one of the pioneers in the field, we're constantly seeking talented individuals to join our team and help shape the future of online gaming. If you're looking for a new challenge in a dynamic and fast-paced environment, we invite you to apply for the role of Experienced Studio Game Presenter – Customer Service Alternative for Live Casino Broadcasting.
- *About arenaflex**
arenaflex is a leading developer and supplier of virtual casino games, with a rich history dating back to 2006. Our mission is to evolve the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world. With a presence in 30 countries and cities, and over 16,000 employees, we're a global enterprise that values diversity and inclusivity. Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut, and Vancouver, Canada.
- *Job Description**
As an Experienced Studio Game Presenter – Customer Service Alternative, you'll be responsible for hosting live casino games and interacting with virtual players in our Fairfield, Connecticut studio. This is an exciting opportunity to join a dynamic team and contribute to the growth and success of arenaflex.
- *Key Responsibilities:**
- Enthusiastically introduce players, the rules of the game, and the winners: Deal cards, spin roulette wheel, and announce winners
- Use quick and accurate handling of cards
- Be professional, presentable, and confident in front of the camera
- Follow policies, procedures, and techniques for each game
- Interact with virtual players and provide a seamless gaming experience
- *We Offer:**
- Competitive hourly rate of $18 per hour (includes base rate and tips)
- Paid training and company-paid Connecticut gaming license
- Vacation time and paid breaks
- Employee referral program: Earn $500 for every qualified referral
- Medical, dental, life, and vision insurance
- 401k Plan
- Commuter-friendly location on the Fairfield Metro train route
- Company uniform provided
- Enforce Covid-19 Safety Protocol to ensure a safe work environment
- *Expectations:**
- Be available to work a flexible schedule, including evenings, weekends, and holidays
- Be able to work a full-time schedule
- Maintain a professional appearance and adhere to company guidelines
- Successfully complete pre-employment background check
- Qualify for CT gaming license (provided by arenaflex)
- Read and speak English
- *Qualifications:**
- Entry-level position
- Must be 18 years or older
- Basic customer service or hospitality experience is a plus
- Must be able to work a flexible schedule, evenings, weekends, and holidays
- All qualified candidates must be available for open shifts
- Must qualify for CT gaming license (provided by arenaflex)
- Successfully complete pre-employment background check
- Must be able to maintain professional appearance standards (guidelines will be provided)
- Read and speak English
- *Additional Information:**
- America's 1st online casino is hiring! At arenaflex, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games.
- Since 2006, arenaflex has been the leading product company of virtual casino games. We've evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world.
- Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut, and Vancouver, Canada.
- arenaflex USA was established in 2018. More information on arenaflex.com.
- All your information will be kept confidential according to EEO guidelines.
- *Essential Game Presenter and Game Show Host Physical Functions:**
- Prolonged sitting at counter height (36”) chairs and tables
- Repeated use of both hands and arms
- Full mobility and dexterity in upper extremities
- Ability to see and read a chat screen from 4+ feet away
- Ability to communicate one way verbally to players
- Ability to lift up to 10 lbs. (for the shoe)
- Ability to present on camera continuously in front of 30W High Beam Bi-Color LED Soft Lights without protective eyewear
- Ability to work a full-time schedule
- Game Show Hosts: the ability to wear 2” + heels while standing for 1.5 hours at a time.
- *How to Apply:**
If you're a motivated and enthusiastic individual looking for a new challenge, we invite you to apply for the role of Experienced Studio Game Presenter – Customer Service Alternative. Please submit your application through our website, and our Talent Acquisition team will contact you with more information.
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