Job Description
Join our dynamic team at arenaflex, a non-profit human services agency dedicated to positive change, where passion meets purpose. We are committed to fostering community growth, providing essential services, and promoting holistic well-being. Our team is united by a shared passion for making a lasting impact in the lives of individuals and families in Fitchburg, MA. **Position Overview:** As a valued member of our team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This position offers a hybrid work model, combining remote work with time in our office, providing a flexible work environment that suits your lifestyle. **Key Responsibilities:** * **Data Entry and Record Management:** Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline. * **Email and Document Management:** Monitor emails, logging documents, and communications in the Monday.com platform upon receipt. * **Database Management:** Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc. * **File Organization and Compliance:** Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements. * **Collaboration and Communication:** Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services. * **Administrative Support:** Assist with various clerical duties, such as filing, mailings, phone coverage, etc. * **Remote Work and Meetings:** Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed. * **Professional Development:** Attend all required staff meetings, supervision, training, and contractual meetings. Participate in mandatory agency training and other relevant professional development activities. * **Confidentiality:** Ensure strict confidentiality is maintained in all aspects of the role. **Requirements and Skills:** To be successful in this role, you will need: * **Education and Experience:** Associate degree or equivalent professional experience. Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes. * **Additional Qualifications:** Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education. * **Language Skills:** Bilingual in Spanish preferred. **What We Offer:** At arenaflex, we value our employees' well-being and personal growth. Here are some of the fantastic benefits you can enjoy: * **Comprehensive Insurance:** Health, Dental, FSA, and Vision Insurance to take care of your well-being. * **Paid Time Off (PTO):** Generous time off to relax and recharge. * **Hybrid Work Opportunities:** Benefit from a flexible work environment that suits your lifestyle. * **Student Loan Forgiveness:** We're here to help ease your student loan burden. * **Tuition Remission:** Invest in your education with our tuition remission program. * **Employer-Sponsored Retirement:** Secure your future with our retirement plan contributions. * **Pet Insurance:** Ensure your furry friends receive the best care. * **Employee Discounts:** Access exclusive discounts and perks. **Why Join Us:** At arenaflex, we are committed to creating a workplace that values your well-being and personal growth. By joining our team, you will be part of a dynamic and passionate group of professionals who are dedicated to making a positive impact in the community. Our work environment is built on a foundation of respect, empathy, and collaboration. We believe in fostering a culture of learning and growth, where our employees can thrive and reach their full potential. **Career Growth Opportunities and Learning Benefits:** We are committed to helping our employees grow and develop their skills. Here are some of the career growth opportunities and learning benefits we offer: * **Professional Development:** We provide opportunities for professional growth and development through training, mentorship, and education. * **Career Advancement:** We encourage career advancement and provide opportunities for employees to take on new challenges and responsibilities. * **Mentorship:** We offer mentorship programs to help employees navigate their careers and achieve their goals. **Work Environment and Company Culture:** Our work environment is designed to be flexible and supportive. We offer a hybrid work model that allows employees to work from home or in our office. Our company culture is built on a foundation of respect, empathy, and collaboration. * **Flexible Work Arrangements:** We offer flexible work arrangements, including remote work options, to help employees balance their work and personal life. * **Collaborative Culture:** We foster a collaborative culture that encourages teamwork, communication, and innovation. * **Employee Recognition:** We recognize and reward employees for their contributions and achievements. **Compensation and Benefits:** We offer a competitive salary and a comprehensive benefits package that includes: * **Competitive Salary:** A competitive salary that reflects the value you bring to our organization. * **Comprehensive Benefits:** A comprehensive benefits package that includes health, dental, vision, and FSA insurance, as well as paid time off and retirement plan contributions. **How to Apply:** If you are passionate about making a positive impact in the community and are looking for a challenging and rewarding role, we encourage you to apply. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you and exploring how you can contribute to our team at arenaflex! Apply for this job