Job Description
At arenaflex, we're revolutionizing the way businesses operate by harnessing the power of data and analytics. As a Business Intelligence Engineer, you'll play a pivotal role in shaping the future of our organization by developing strategic reports, designing intuitive User Interfaces, and driving projects that support our teams and influence decision-making across the organization. If you're passionate about leveraging machine learning, big data techniques, and innovative solutions to drive business growth, we want to hear from you!
- *About arenaflex**
arenaflex is a global leader in e-commerce, committed to providing an exceptional customer experience. Our Amazon Business Customer Support (ABCS) team is dedicated to delivering top-notch support to our customers, and we're looking for talented individuals like you to join our analytics team. As a Business Intelligence Engineer, you'll work closely with finance, engineering, and leadership teams to drive business analytics and make a measurable impact.
- *A Day in the Life**
As a Business Intelligence Engineer at arenaflex, you'll have the opportunity to work on a wide range of projects, from developing strategic reports and designing User Interfaces to driving projects that support our teams and influence decision-making across the organization. You'll be part of a dynamic team of analytics professionals who are passionate about using machine learning to build automated systems and solve problems that matter to our customers.
- *Key Responsibilities**
- Scope, design, and build database structure and schema to enable ABCS team members to self-serve
- Create data pipelines using extract, transform, and load (ETL) connections/SQL queries to bring new attributes into the ABCS master database
- Retrieve and analyze data using a broad set of arenaflex's data technologies and resources
- Pull data on an ad-hoc basis using SQL queries
- Design, build, and maintain automated reporting, dashboards, and analyses to enable our team to focus on solving ambiguous problems
- Conduct deep dives to identify root causes of pain points and opportunities for improvement
- Work closely with Certified Specialist Business Intelligence (CSBI) teams to ensure ABCS uses globally standard metrics and definitions
- Collaborate with finance and business partners to gather data and metrics requirements
- *Essential Qualifications**
- 5+ years of SQL experience
- 7+ years of professional or military experience
- Experience programming to extract, transform, and clean large (multi-TB) data sets
- Experience with theory and practice of design of experiments and statistical analysis of results
- Experience with AWS technologies
- Experience in scripting for automation (e.g. Python) and advanced SQL skills
- Experience with theory and practice of information retrieval, data science, machine learning, and data mining
- *Preferred Qualifications**
- Experience working directly with business stakeholders to translate between data and business needs
- Experience managing, analyzing, and communicating results to senior leadership
- *Skills and Competencies**
- Strong understanding of different businesses and customer profiles, as well as the underlying analytics
- Ability to translate business requirements into analysis, collect and analyze data, and make recommendations back to the business
- Excellent problem-solving and analytical skills
- Strong communication and collaboration skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- *Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. As a Business Intelligence Engineer, you'll have access to a wide range of training and development opportunities, including:
- Regular training sessions and workshops on the latest data technologies and techniques
- Opportunities to work on high-impact projects and contribute to the development of new analytics solutions
- Collaborative and dynamic work environment with a team of experienced analytics professionals
- Opportunities for career advancement and professional growth
- *Work Environment and Company Culture**
arenaflex is a global company with a diverse and inclusive workplace. We're committed to providing a supportive and collaborative environment that allows our employees to thrive. As a Business Intelligence Engineer, you'll have the opportunity to work with a talented team of professionals who are passionate about using data and analytics to drive business growth.
- *Compensation, Perks, and Benefits**
arenaflex offers a comprehensive benefits package that includes:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
- *How to Apply**
If you're passionate about leveraging machine learning, big data techniques, and innovative solutions to drive business growth, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
- *About arenaflex's Commitment to Diversity and Inclusion**
arenaflex is an equal opportunity employer and is committed to a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, experiences, and skill sets. If you're passionate about this role and want to make an impact on a global scale, please apply!
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